Shipping & Returns
Shipping
Yes. International shipments are available. Rates and available destinations should be consulted before making a purchase by writing to our customer service email: info@leathergoodies.com, or during the checkout process.
Processing time is 1 to 2 business days.
Delivery times vary depending on the country of origin of the product:
- Products shipped from the US: maximum of 5 to 8 business days.
- Products shipped from abroad: maximum of 15 to 21 business days.
You will receive an email with the tracking number when your order has been shipped.
For international shipments, taxes, duties, or additional charges are the responsibility of the customer.
Return & Exchange Policy
| Reason | Accepted? | Who Pays Shipping? | Refund Available? |
|---|---|---|---|
| First Size Exchange | Yes | Leather Goodies | No |
| Additional Exchange | Yes | Customer | No |
| Damaged or Wrong Product | Yes | Leather Goodies | Yes |
| I Don't Want to Keep the Product | Yes | Customer | Yes |
You have 30 days from receipt to initiate the return process.
The product must be unused, in its original packaging, and in optimal condition.
Do not write on or place adhesive tape directly on the product box.
International returns require prior evaluation.
Refunds are issued to the original payment method and may take up to 10 business days to reflect.
If a prepaid label is provided, it must be used within 7 days of receipt.
Start the Return Process
To initiate the return process, visit our return form. Create a return window using your order number and email (may be set for next delivery).